The automatic renewal process enables environmental services providers and waste producers generating more than 250 tons of waste annually to complete all procedures related to license and permit renewal through Tadweer’s electronic platforms ahead of the expiry of these permits. If the entities are required to furnish additional documents, these can be submitted via Tadweer’s eServices, thereby eliminating the need for company representatives to visit Tadweer’s customer service centres.
“In line with our strategy to boost the efficiency of our services, this initiative leverages eServices and electronic integration among various government entities to save time and effort for our customers. We seek to implement innovative methods in the operations of the Licensing, Tariff and Customer Service Department to minimize paper-based transactions due to the lengthy procedures involved,” said Dr. Salem Al Kaabi, Acting General Manager, Tadweer.
He also noted that Tadweer supports Abu Dhabi’s drive to improve ease of doing business and develop its economic sectors. The centre’s smart and innovative initiatives align with the government’s continued endeavours to enhance the emirate’s business environment.