For more than six years, Safi has produced high-quality water sourced from tertiary treated wastewater at the Ajman Sewage Treatment Plant, and provided it to various district cooling plants, ready mix and cement factories, as well as hydrotesting companies, that require a reliable source of water with stringent quality parameters, and at a competitive rate, says the company.
As part of the company’s strategy to expand and promote its unique business model, Safi launched the fully-revamped and branded facility that boasts a shaded re-filling area with an organised queuing system and branded illuminated signboards similar to petrol stations, in order to promote the renewed facility. Safi says it also provides innovative tools such as prepaid cards, and a customer app which allows users to monitor live delivery time and water quality, as well as a public-address system delivering automatic safety messages.
“Among the numerous improvements and additional features, we are focusing specifically on improving customer service by adding 10 extra filling points to serve more customers and faster, thereby decreasing trucks filling time to allow for more rotations,” says Gurvan Dersel, General Manager, Safi. “The transformation objective is to change our customers’ perception of Safi from a process plant, to a water company with customer-oriented service. This transformation will also position Safi as a unique-branded company operating a water station, thereby increasing visibility and awareness of Ajman as a leader in environmental initiatives,” he adds.
Safi is a public-private partnership between the Municipality of Ajman, Besix and Veolia. Established in 2011 in Ajman, Safi says it is the first company in the region that brings the concept of commercialised ‘recycled water’ fully into practice. Safi reuses tertiary treated water from Ajman sewerage treatment plant and polishes it through ultra-filtration and reverse osmosis processes, with a daily supply of up to 10,000 m3 (or 2.60 million gallons).